Effective Personal Assistant Workshop
Customer Care
Customer Care - working with internal customers
Professional Telephone Techniques
Dealing with difficult customers / people
Essential Business Skills Programme for Apprentices, Trainees and Graduates
Effective Receptionist / Telephone Techniques
Recruitment Interviewing & Selection
Head Hunting Training Programme
Effective Meetings WorkshopChairing Effective Meetings
Contributing to Meetings
Minute Taking Techniques
Effective Written Communication Skills
Effective Business Report Writing Skills
Introduction to Presentation Skills
Powerpoint for professional presentations and events
Creating and Delivering Professional Presentations
Introduction to Coaching & Mentoring
Train the Trainer (one-to-one)
Train the Trainer (for groups)
