Course objectives
To introduce the concept of effective writing techniques and to rediscover the principles of good business communications.
Content
Benefits of a professional approach
Significance of initial impact
Importance of grammar, punctuation and spelling
Clear, concise and positive writing styles
Getting rid of old-fashioned waffle
Structure and layout
E-mail, facsimile and in-house mail
Delegates will be encouraged to develop a modern writing style through a number of practical exercises.
This course can be tailored to incorporate company emails, letters and ‘house-style’ both for internal and external communications.
Duration
One day
“Jane was animated and was an enjoyable speaker. Jane was very informative and was able to answer all of our questions”
“Jane is well liked by my team, is always reliable to do a great job and is very flexible in a range of soft skills training. I would not hesitate to recommend Jane to others”