Course objectives
To develop the skills needed to coach and mentor others towards improved performance.
To understand how to set up the coaching and mentoring process, and how to facilitate a session.
Content
Introduction to coaching and mentoring
Personal attributes
Understanding personality traits
Active listening & questioning
Coaching and mentoring tools
Highlighting the knowledge or skills ‘gap’
The Grow Model
Focus groups - Action Learning Sets
How to give constructive feedback
During the course there will be a chance for the delegates to create and practice a coaching session.
Duration
One day
“Jane was animated and was an enjoyable speaker. Jane was very informative and was able to answer all of our questions”
“Jane is well liked by my team, is always reliable to do a great job and is very flexible in a range of soft skills training. I would not hesitate to recommend Jane to others”