Training Needs Analysis

Our Consultancy Service can deliver a Training needs analysis project from scratch for the whole organisation or assist with part of the process, working with your Directors, Human Resources or Organisational & Development personnel. 

Induction And In house Training 

Our Consultancy Service can work with your organisation to deliver your in-house training courses such as induction training.

Assessment Centres

Our Consultancy Service can hold assessment centres to assess your current employees that are earmarked for potentially being promoted to Management or Director level. We can assist with your succession planning as the assessment centre is designed around the specific competencies that your organisation requires. The employees perform certain tasks and role-plays with professional actors in a calm and learning environment. Scoring on how they performed with each task and role-play against the competencies required then highlights further training needs in terms of behavioural or skills.

Culture And Leadership Adaptation And Transformation  

Our Consultancy Service can deliver these projects with in-house research.  Working closely with Directors, Human Resources or Organisational & Development personnel we provide analysis and advice of how best to plan and prepare for the culture shift. 

Implementation of the project is carefully monitored and workshops and seminars are then created with the Leaders of the Business and Managers to ensure the transition of change is the right pace and the right messages are delivered throughout the organisation.  

Our Consultancy Service can assist with:-

• Providing a new Recruitment Process for your organisation and delivering training workshops to employees
• Intensive interviewing and selection skills programme with role-play actors as candidates

• Providing an sifting and first interview service and providing a shortlist of candidates for second interview for any job role in your organisation
• Advice and workshops on how to attract and retain talent
• Head Hunting service to fill executive roles

Customer Service Satisfaction Surveys

Our Consultancy Services can provide professional surveys.  We can gain feedback from your clients by meeting them face to face or speaking with them on the telephone to gain honest feedback on how they feel their services are met by your organisation. We work with you to design a bespoke set of questions to ask to get the most out of the conversation, and then meet with you to discuss the findings.

Desk Coaching

Our Consultancy Services can work closely with delegates on a one to one basis at their desks to coach in their workplace.  This may involve listening in on telephone calls, sales calls or observing work processes and time management skills.