Short Interactive Workshops and Seminars. These are ‘snap-shots’ of courses in the following topics:-
- Leadership
- Understanding transitions in Change
- Motivation
- Communicating Company Vision and Goals
- Holding 1-2-1 Meetings
- Customer Care – considering your customers’ journey
- Customer Care - working with internal customers
- Soft selling for Customer Services
- Effective Selling Skills and Techniques
- Telesales Skills and Techniques
- Understanding and Recognising Stress in the workplace
- Effective Meetings
- Chairing Effective Meetings