Short Interactive Workshops and Seminars. These are ‘snap-shots’ of courses in the following topics:- 

 
  • Leadership 
  • Understanding transitions in Change 
  • Motivation 
  • Communicating Company Vision and Goals 
  • Holding 1-2-1 Meetings 
  • Customer Care – considering your customers’ journey 
  • Customer Care - working with internal customers 
  • Soft selling for Customer Services 
  • Effective Selling Skills and Techniques 
  • Telesales Skills and Techniques 
  • Understanding and Recognising Stress in the workplace 
  • Effective Meetings 
  • Chairing Effective Meetings