Short Interactive Workshops and Seminars. These are ‘snap-shots’ of courses in the following topics:- 

 

Click on the course title for course content

  • Leadership 

  • Understanding transitions in Change 

  • Motivation 

  • Communicating Company Vision and Goals 

  • Holding 1-2-1 Meetings 

  • Customer Care – considering your customers’ journey 

  • Customer Care - working with internal customers 

  • Soft selling for Customer Services 

  • Effective Selling Skills and Techniques 

  • Telesales Skills and Techniques 

  • Understanding and Recognising Stress in the workplace 

  • Effective Meetings 

  • Chairing Effective Meetings