Course objectives
To develop the skills and the techniques needed to improve effectiveness at meetings, by making them more productive and enjoyable.
Content
The importance of preparation, including use and structure of the agenda
Meeting rules
Time management for meetings
The chairperson’s role and responsibilities
Encouraging contributions and ending debates
Getting decisions and actions
Questioning and listening skills
Contributing your own ideas and suggestions
Note taking
Content and structure of well-written minutes
Successful meetings: the do’s and don’ts
Participants will have the chance to attend a meeting during this course to enable them to utilise the theory covered.
Duration
One day
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