Course objectives

To develop the skills and the techniques needed to improve effectiveness at meetings, by making them more productive and enjoyable. 


Content

The importance of preparation, including use and structure of the agenda 

Meeting rules 

Time management for meetings 

The chairperson’s role and responsibilities 

Encouraging contributions and ending debates 

Getting decisions and actions 

Questioning and listening skills 

Contributing your own ideas and suggestions 

Note taking 

Content and structure of well-written minutes 

Successful meetings: the do’s and don’ts 

 

Participants will have the chance to attend a meeting during this course to enable them to utilise the theory covered. 


Duration

One day

 

Jane was animated and was an enjoyable speaker. Jane was very informative and was able to answer all of our questions
— Cory Logistics – Management Development Programme
Jane is well liked by my team, is always reliable to do a great job and is very flexible in a range of soft skills training. I would not hesitate to recommend Jane to others
— General Manager, Private Hospital