Course objectives

To understand the importance of planning and preparation. 

To learn and practice delivery. 

To look at ways of making training effective and memorable. 


Content

What is training? 

How people learn 

The skills of a good trainer 

Building rapport 

Equality and Diversity in training 

Setting learning objectives 

Designing a training session/course 

Planning and preparation 

Delivering a training course 

Visual aids 

How to handle negativity 

Observation and giving feedback 

 

In this workshop participants will be involved in exercises and will have the opportunity to prepare and deliver a group training session. They will also give and receive feedback. 


Duration

Two day

 

Jane was animated and was an enjoyable speaker. Jane was very informative and was able to answer all of our questions
— Cory Logistics – Management Development Programme
Jane is well liked by my team, is always reliable to do a great job and is very flexible in a range of soft skills training. I would not hesitate to recommend Jane to others
— General Manager, Private Hospital