Course objectives
To introduce the concept of performance management, and to assist managers in setting clear performance objectives.
Designed for those who have to appraise the performance of others as part of their job.
Content
Establishing accountability
Plans into objectives
Setting and agreeing objectives and standards
Examining and overcoming problems
Measuring performance
Reviewing and monitoring results
Motivating staff
The appraisal interview
As part of the course, participants create a set of objectives for a role within their area of responsibility.
Duration
One Day
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